Knowledge integration with customers in collaborative product development projects

Knowledge integration with customers in collaborative product development projects

Purpose This paper addresses the need for managerial and organizational approaches to knowledge integration with customers in collaborative product development projects. The purpose is to identify the roles of customers in terms of the customer's knowledge contribution and timing of customer collaboration in the product development process. Design/methodology/approach This study is based on a m...

Knowledge integration with customers in collaborative product development

Driven by rapid technological developments, greater customer expectations, and increased product complexity, product development processes increasingly rely on the integration of dispersed specialist knowledge. Consequently, many industrial firms are changing the way they approach product development. Product development increasingly relies on knowledge integration across firm boundaries. Custo...

Knowledge Integration in Product Development Projects

Toward a Knowledge Mediumfor Collaborative Product Development

Information sharing and decision coordination are central problems for large-scale product development. This paper proposes a framework for supporting a knowledge medium 32]: a computational environment in which explicitly represented knowledge serves as a communication medium among people and their programs. The framework is designed to support information sharing and coordinated communication...

Supporting Global Automotive Product Development Projects through the Integration of Systems Engineering Knowledge

Global automotive companies are vast extended enterprises of geographically dispersed teams that collaborate on the concurrent development of new technologies and multiple vehicle programs. Consequently, it is challenging to effectively capture all new knowledge generated during continuous innovation. Furthermore, current knowledge management tools fail to adequately organise vital new explicit...